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Frequently Asked Questions

  • INDICO Engage is a data-driven marketing platform that helps businesses reach their target audience through highly segmented, relevant ads powered by telco data. It offers WhatsApp for Business API solutions for customer engagement, including marketing, customer service, authentication, and utility messages.

    • Digital Ads: Targeted advertising solutions with segmentation powered by telco data.

    • WhatsApp for Business API Solutions: Messaging services for marketing, customer service, One-Time Password OTP, and reminders.

    • Consultancy and Strategy: End-to-end support, from campaign strategy to audience segmentation and reporting.

  • By utilizing telco data for precise audience segmentation, INDICO Engage ensures that your messaging reaches the right people at the right time. The platform supports personalized marketing messages, service notifications, and customer support through WhatsApp.

  • To start using WhatsApp Business API, you can contact INDICO Engage for account setup, and our team will assist you in configuring your messaging service, creating a campaign strategy, and managing your audience segmentation.

  • INDICO Engage is a Meta-verified technical provider. The onboarding process involves setting up your WhatsApp Business account, integrating the API with your systems, and configuring messaging flows. We provide full support throughout the process.

  • INDICO Engage is leveraging telco data for enhanced audience targeting. This allows businesses to reach highly specific segments, resulting in more effective and relevant campaigns. Additionally, our WhatsApp for Business solutions offer a direct line of communication with customers.

  • INDICO Engage is suitable for a variety of industries, including telecommunications, food and beverage, retail, e-commerce, fintech, and any business with a need for highly targeted advertising and customer engagement.

  • Yes, INDICO Engage offers scalable solutions that cater to businesses of all sizes, from small enterprises to large corporations.

  • INDICO Engage provides detailed reporting and analytics tools to track your campaign performance. You can easily monitor key metrics such as engagement rates, message delivery success, and customer response rates to optimize your marketing efforts.

  • You can request a demo or contact our sales team by filling out the ‘Book a Free Demo’ form. A representative will reach out to you to discuss your needs and provide a customized solution.

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